Refund policy

Thank you for shopping with Bee Renee Beaute' online store and utilizing our services. We value your satisfaction and aim to provide exceptional products and services. Please review our return and refund policy carefully.

1. General Return and Refund Policy:

  • Services and Packages: We do not offer returns or refunds for services or packages rendered. This includes corrective facials, chemical peels, anti-aging treatments, stretchmark and scar reduction, skin tightening, and laser hair removal.

  • Products: Returns for products are only accepted under the following conditions:

    • Damaged Products: If you receive a damaged product, please contact us within 7 days of receiving the item. To request a return, email us at shopbeereneebeaute@gmail.com for approval. Please include your order number and clear photos of the damaged product.
    • Limited Reasons: Product returns for reasons other than damage may be considered on a case-by-case basis and are subject to approval. Please contact us at shopbeereneebeaute@gmail.com to discuss your situation.

2. Packages Combining Products and Services:

  • Packages that include a combination of products and services are non-refundable. We recommend discussing any concerns with our team before purchasing a package.

3. Special Holiday and Sales Promotion Policy:

  • During holiday sales and promotions, our general return policy remains in effect.
  • Returns for products purchased during holiday sales and promotions are subject to the same conditions as outlined above.
  • Services and packages purchased during holiday sales and promotions are non-refundable.

4. Return Process:

  • To request a return for a damaged product or discuss a limited reason for return, please contact us at shopbeereneebeaute@gmail.com within 7 days of receiving your order.
  • Once a return is approved, we will provide you with detailed instructions on how to proceed.

5. Compliance with Texas and Online Regulations:

  • Our return and refund policy comply with all applicable laws and regulations in Texas and for online transactions in the United States.

We appreciate your understanding of our policies, which are designed to ensure fairness and quality in our products and services. If you have any questions or need further assistance regarding returns or refunds, please don't hesitate to contact us at shopbeereneebeaute@gmail.com.